Job Description

Job Description

Sales Experience Manager – Luxury Boutique

Location: Palo Alto, CA

On Site

Lead. Inspire. Deliver Excellence.

A globally recognized European Heritage Luxury Brand is seeking a dynamic Sales Experience Manager to drive business growth, elevate client engagement, and lead a passionate team in its large, high-volume South Coast Plaza boutique. This role blends strategic leadership, business development, and luxury client service at the highest level.

In This Role, You Will:

• Build and nurture lasting client relationships, creating unforgettable in-boutique experiences.
• Develop and execute sales strategies to exceed KPIs and drive sustained growth.
• Lead, mentor, and inspire a high-performing team, fostering a culture of collaboration and excellence.

What We’re Looking For:

• 8–10 years of leadership in luxury retail or hospitality; Watch and Jewelry experience a plus, luxury brand leadership experience a must
• Proven track record of managing sales teams and delivering results.
• Entrepreneurial mindset with strong clienteling, networking, and relationship-building skills.

Why Join Us:

• Competitive salary, plus comprehensive medical, dental, vision, and 401(k) with employer match.
• Unique perks including wellness reimbursement, volunteer days, and global training opportunities.
• Be part of an iconic heritage brand with an innovative, inclusive culture.
• Compensation: Base salary to $150K plus bonus and pooled commissions

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