Job Description

Job Description

Job Description

At Glacier, we are taking on one of the worlds most pressing problems : trash. Did you know that in the US, we send over half of our recyclables to the landfill? We're hoping to fix that. In doing so, well also be reducing carbon emissions, energy consumption, and depletion of natural resources.

Glacier builds custom sorting robots designed to sort apart recyclables as well as AI-powered business analytics that enable recyclers to superpower their plants and improve our societys circularity. These two products together are helping to divert tons of recyclables (literally!) from landfills every day.

About us :

Our founders come from Facebook engineering and Bain consulting.

Were backed by top-tier VCs with extensive technical and industry expertise.

We have a fleet in production and a robust pipeline of upcoming deployments.

About the role :

As a Solutions Engineer at Glacier, youll be the technical backbone of our sales process and an essential bridge between customers, our sales team, and our hardware and software engineering teams.

Youll lead technical discovery, design tailored integration plans, and support our customers from first conversation through installation.

Your work will shape successful installs and ensure our systems are built to deliver real value in real-world MRF environments.

Youll report directly to our CEO (who is also our acting Head of Sales), while receiving hands-on coaching from key engineering and business leaders across the team to support your cross-functional growth.

You should be comfortable traveling up to 50% of the timeprimarily within the US, with occasional international travel.

Key Responsibilities :

Pre-Sales Technical Scoping : Partner closely with Sales to assess customer needs and propose viable robotics and AI deployments aligning with their facility layout and operational goals, helping our customers say yes to even technically complex installs. You wont just assess feasibilityyoull help make projects work.

Facility Assessments & Integration Planning : Conduct on-site visits or remote assessments to evaluate conveyor configurations, material flows, and layout constraints. Collaborate with our customers to create tailored integration plans to ensure fit, function, and value.

Install Readiness & Cross-Team Coordination : Collaborate with internal engineering and deployment teams to ensure installations go smoothlyidentifying tradeoffs, aligning on requirements, and preparing operator-ready documentation.

Product Feedback Loop : Surface insights from the field and customer interactions to inform future product iterations and deployment best practices.

What you Bring :

3+ years in technical roles such as field engineering, solutions engineering, systems integration, or industrial automationideally in hardware, robotics, or manufacturing environments

2+ years of experience in sales or other customer-facing roles , with a track record of building trust, understanding stakeholder needs, and supporting technical conversations throughout the sales process

Experience scoping and supporting complex hardware installs and evaluating tradeoffs in customer-facing settings, including facility walkthroughs and layout assessments

Strong technical communication skills, with the ability to explain mechanical, electrical, or data systems clearly to both technical and non-technical stakeholders

Strong client-facing skills, with the ability to translate customer needs into deployment plans that drive deal momentum, and a yes, if mindset when approaching complex sales conversations

Hands-on familiarity with industrial settings (e.g., MRFs, manufacturing lines, or automation-heavy facilities), with the confidence to navigate noisy, fast-paced environments and speak directly with operators, engineers, and leadership

Nice to have

Experience with CAD tools, layout design, or facility planning

Familiarity with robotics systems, computer vision, or AI-powered automation

Background in MRF operations, recycling infrastructure, or similar industries

Why Join Us?

Mission-Driven Work Be part of a company dedicated to sustainability and ending waste.

Customer-Facing Impact Be the technical expert guiding customers from first conversation to successful install, with a front-row seat to real-world impact.

Fast-Paced Growth Help scale and optimize a cutting-edge robotics fleet in the recycling industry.

If you're excited about designing thoughtful technical solutions, building trust with operators, and making recycling smarter, wed love to hear from you!

The OTE (on-target earnings) cash compensation range for this role is $110,000$150,000, which includes a base salary in the range of $100,000$130,000 and a performance-based bonus. In addition to cash compensation, Glacier also offers competitive equity and benefits. Final compensation will depend on several individualized factors, including job-related skills, experience level, and interview performance.

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